From a 76% audit score to 97% over three years
A Tier 2 construction firm was scoring 76% on its annual client health & safety audit — enough to keep working, but not enough to win the larger framework contracts it was chasing. Risk assessments were generic, records were inconsistent across sites, and nobody owned the problem day to day.
We put a single named H&S consultant on the account, the same person every visit. They rewrote the risk assessments around the actual work and sites, built a document system the site managers would actually use, and prepared the team ahead of each audit rather than scrambling the week before. Over three years the relationship settled into a rhythm of scheduled reviews and renewals handled before they lapsed.
The client's audit score climbed from 76% to 97% over three years, opening the door to the framework work it had been locked out of.
“Our health & safety audit results rose from 76% to 97% over a three-year period.”
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