A named HR specialist who picks up when you call, not a call centre.
People problems don't keep to office hours, and they don't wait while you read up on the law. You get one dedicated HR consultant who learns your business, handles the contracts, absence, grievances and awkward conversations, and tells you exactly what to do next. When an issue is live, we get on the calls, draft the letters and sit in the meetings that matter.
Additional HR services, in brief.
A quick look at the wider HR support on offer beyond the day-to-day advice line — from contracts and handbooks to grievances, disciplinary and tribunal support.
There's a live issue, and it's already eaten your morning.
Most people first come to us mid-problem. The trigger is usually one of these, landing on a desk that was already full.
Someone's grievance is now on your desk and the clock is running. Handle the process wrong under pressure and a fair outcome can still turn into a claim.
Someone's been off for weeks and you don't know what you're allowed to do next. Welfare meetings, medical capability, the right order to do things in.
You've grown to twenty-odd staff on terms you wrote years ago, fast. Now one of them is disputing what they signed, and you're not sure it holds.
One named specialist who becomes an extension of your team.
Outsourced HR means a dedicated specialist without one on the payroll. Your consultant learns your business, your people and your history, so you're never explaining the backstory from scratch. Over the year that's a working relationship, not a ticket queue. You ring them directly and the same senior person picks up, whether it's a quick question or a grievance that's turned serious.
The employment work you'd rather not do yourself.
From the routine paperwork to the meeting nobody wants to chair, your named consultant takes it on and does it properly.
Contracts and employee handbooks that fit your business and stand up when challenged, plus HR policies kept current as the law changes.
Absence management handled properly, including welfare meetings and medical capability, so long-term cases are dealt with fairly and lawfully.
Grievances and disputes heard fairly, including as an independent third party when you need someone outside the business to take it on.
Conduct and disciplinary matters from the first conversation to the outcome, and dismissals handled so the process holds up.
Restructures and redundancy planned and run properly, and TUPE advice when staff transfer in or out of your business.
If a claim does come, we're with you the whole way, working alongside your solicitor so you're not paying legal rates for HR work.
The HR specialists you'll actually work with.
You get one named consultant, qualified in employment law, and you keep them. They learn your team and your history, so when you call, the person who picks up already knows the backstory.
“When you have a problem you need to speak to the same person who can help you from that initial phone call all the way through to a resolution. My job at Spectra is to be part of your business and provide you with commercial and practical HR advice. I deal with clients over the phone and in person, and when necessary I can carry out your internal meetings, giving you the peace of mind that what you are doing is the best for you and your business.”
Book a free HR review
“I handle the things that keep managers up at night: the absence that won't resolve, the grievance that needs handling cleanly, the contract that has to be right before someone signs it. Practical, judgement-led advice from a person who knows your team.”
Book a free HR reviewAdvice on the phone when it counts, and a process that holds up.
Our consultants carry 30+ years of combined HR and health and safety experience, and we run a 99% client satisfaction rating across the business.
Whether it's a live issue or ongoing cover, it starts the same way.
You don't have to sign a long contract to get help with the problem in front of you today.
Common questions about outsourced HR
How much does outsourced HR cost?
What's the difference between outsourced HR and HR software?
Do I need an HR consultant or an employment solicitor?
What is TUPE?
Can you help with a live issue right now, or only ongoing support?
Will I deal with the same person each time?
Rated excellent on Trustpilot.
Don't take our word for it. Rated 4.98 out of 5 by the businesses we support.
Alison Kirk always picks up the phone and quickly sorts whatever we throw at her. I cannot recommend her highly enough.
Marco expertly guided us through achieving our ISO 9001 certification. Our sincere thanks to the whole Spectra team.
From start to finish, Barrie was professional, knowledgeable and proactive as Principal Designer on our project.
Talk through what's actually going on, before it becomes a claim.
Book a free HR review with a named consultant. We'll tell you where you stand and what needs doing first. No script, no obligation. For what ongoing support costs, see our packages and pricing.